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Next stop - Better customer service for your customers and agents

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Customer Service departments powered by Connectel 


Frequently Asked Questions

What is Connectel?

Connectel develops a software platform for customer service. The platform can collect all customer communications in one place and makes it easy to offer the service customers expect from your company. We simplify everyday life for the customer service department, regardless of the channel and wherever you or your customers are. Read more on

What is Connectel Freemium?

We offer a free version of our platform. This allows you to easily get started with your telephony and chat channel, completely free of charge.

You get a phone number your customers can reach you on and a ready-made chat module that is easily applied to your website.

Give your customers the service they deserve. The platform can be scaled up with more functions, users and channels according to your needs, when you are ready.

Is it 100% free?

We are proud of our powerful CCaaS platform and want to let more companies experience the simplicity of offering world-class customer service. With the possibility of using Connectel Freemium, you get the chance to test whether Connectel can also help your customer service to the next level.

When do I need to switch to a paid plan?

Connectel Freemium continues without you having to switch to a paid version. If you want to add more agents, functions and channels, simply contact us here, and we will find a suitable solution. Or call us +46 (0) 101 800 000.